Refund Policy
Last updated: April 16, 2026
This policy covers refunds for paid Brofty purchases made directly through our website.
1. Standard refund window
If you purchased a Brofty subscription or license directly from us, you can request a full refund within 14 calendar days of the original purchase date.
2. Renewal charges
Renewal payments are generally non-refundable. If you believe a renewal charge was made in error, contact us and we will review the case.
3. Third-party purchases
If you purchased through a third-party marketplace, app store, or payment partner, that provider's refund policy applies.
4. How to request a refund
Send your request to support@brofty.com with your purchase email, order reference, and reason for the request.
5. Processing timeline
Approved refunds are usually processed within 5 to 10 business days. Your bank or card provider may take additional time to post the refund.
6. Policy updates
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.